I bought a Slingbox PRO-HD in December 2010, model number SB300-140. After 13 months of intense use, the network communication broke. Sling Media sent me replacement unit, but the model number is 182172. From the outside they look exactly the same. Does anybody know what are the differences? How may types of model they have for the Slingbox PRO-HD and what are the differences between them?
I love the Sling Media ways of doing things. There is a cost involved for sending me a replacement unit, which was about 1/3 of the price of the new one, but it included the shipping to and from my house by UPS (in Quebec, Canada). After confirming on the phone that the unit was defective, I received a replacement unit after 3 business day with a prepaid return label to ship the defective unit back.