2 Replies Latest reply: Mar 9, 2011 12:40 PM by alanrichey42 RSS

    Connecting iPhone with BTHomeHub2

    SmithyDave

      I can access my slingbox locally using my iPhone but not remotely. I can access remotely using my laptop. When I run the Internet Viewing set-up I am prompted to make additional changes to my router set-up if I am running an iPhone. I have made all the changes it directs me to do so. At the moment it is looking like I have spent £18 on an App that will not work.

        • Re: Connecting iPhone with BTHomeHub2
          Apprentice

          Hi, SmithyDave

           

          This message means that you need to run the Manual Setup on the router settings. The following link will provide you with detailed instructions to follow. 

           

          Internet Viewing Manual Setup

          • Re: Connecting iPhone with BTHomeHub2
            alanrichey42 Master

            I don't think Sling will be able to help you on this.

             

            The reason you can see it remotely on a PC but not on an iPhone is that Slingplayer on a PC does not need full port forwarding and can actually work around it.   The iPhone app, along with other Mobile apps, SlingCatcher and older Classic Slingboxes MUST have full port forwarding enabled to work remotely.

             

            Now, like you I have done all the research into setting up port forwarding on the BTHomeHub and I am convinced I have followed the instructions and done everything correctly.  But I still cannot access my Classic Slingbox or use my remote SlingCatcher, although I can see my Pro-HD on my laptop.

             

            BT are notorious for all the tweaking they do outside of normal practice and I am reasonably convinced they are doing something inside the Home Hub that prevents the port forwarding from working correctly  (I cannot access my NAS remotely either).  So I think their support line should be your next port of call.  I hope you have more success than I did.

             

            But if you do ever find the solution I will be grateful if you post it here.