14 Replies Latest reply: Oct 24, 2011 11:54 AM by treatedgreat RSS

    Cannot install SlingPlayer Plugin 3.1.6.134

    iProb8

      I have had no problems watching either my Slingbox Pro HD or my Slingbox Solo until last night.  When I went to Watch on Slingbox.com, I was told I needed to update the plugin.  I downloaded SlingPlayer Plugin 3.1.6.134 and then tried to install it.  However, every time I try to install it, I receive the following error message:  "The installation failed.  The Installer encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance."

       

      I have tried to reinstall the plugin numerous time, but each time I receive the same error message.  I have tried repairing permissions and have even tried running the installer under three different user accounts, including the root user.  Nothing works.  I cannot get the plugin to install and, as a result, cannot watch my Slingbox or even update it.

       

      I greatly would appreciate any assistance that will help me install this version of the plugin.

       

      I am running MacOS 10.6.6 on a 15" MacBook Pro.

       

      Thank you.