I am able to log into my account and watch the video feed on both Slingplayer for windows 2.0 & Firefox plug-in. But the on-screen remote doesn't work in either viewing option. When I click a button on the on-screen remote I still see the normal animation simulating pushing a button on an actual remote, but nothing actually happens to the video feed (i.e. the channel doesn't change). Everything appears to be plugged in correctly and I've reset the Slingbox three times, but I still don't get any results. Any suggestions?