My old HD Pro is dying so I picked up a 500 as a replacement. Also, I recently moved and have a new cable box, a Comcast - Arris AX013ANM, and unfortunately, this model is not on the list of cable boxes the 500 recognizes. I tried to enter a different model hoping it would be close enough to work, but haven't found anything yet.
My questions are:
- Will there be an update soon which will include the AX013ANM, if so, how soon until it is available?
- Is there a model number I can use that is close enough to the model I have until an update is available?
- Am I fooling myself waiting for an update and should consider return the 500 and get used to staring at a blank screen?