4 Replies Latest reply: Feb 8, 2011 10:08 PM by vaazzurro RSS

    Home network has new static IP address and new computer therefore I cannot connect remotely. What to do?

    vaazzurro Newbie

      I have a Slingbox Classic set up at a family member's home in the U.S.  They recently changed their home network system, and now have a new static IP address and a new home computer, there I cannot connnect to the Slingbox remotely.

       

      • What must I do/they do in order to get the connection back?

       

      • Must they download the set-up wizard software on their home computer?

       

      • How do I insert the data for the new IP address?

       

      I would appreciate any and all help!  Thank you in advance!