Can anyone tell me where to initiate am out-of-warranty repair. When I came home today, the picture, but no audio was pushing from my Tivo to my tv. A check of other inputs ruled out the TV, and then when I disconnected the cables from the Pro-HD and fed them directly to the Tivo, I had picture and sound, (this ruled out tv or cables). I then noticed the network light was out on the Pro-HD, and realized that I couldn't connect via slingplayer mmobile. I them brought the Pro-HD to my router and plugged in the power adaptor and connected the Pro-HD directly to my router. The power light lights up on the Pro-HD, but the network light is still out. This and the non-audio throughput seem to have gone at the same time. An attempt at a reset is accomplishing nothing. I called the 877 #, they want me to pay $30 for a single incident Tech support, but they will only find out what I already know...it needs service. I have a sling catcher, a turbo link, have paid for both the iphone and ipad apps, I deserve better treatment than this...please just tell me what I need to do to get this fixed. Anyone know where to start?