1 Reply Latest reply: Feb 5, 2011 8:50 AM by ranaleon RSS

    Internet Viewing No Longer Works - no hardware changes

    deb6161

      I have been using my Slingbox ProHD for about 6 months and have had no problems viewing it over the internet or on my Iphone app until a few weeks ago.  Suddenly I cannot view my slingbox outside my network.  I have run the slingbox setup assistant multiple times.  It instructs me to  forward the port and unblock it in my router settings (which is exactly how it was set up before).  I have tried switching the port from 5001 to 443 on the router and repeating the setup wizard with no success.  When I get to the end of the setup wizard it asks to test the internet connection, it tells me I need to make additional changes, and then takes me through the same port forwarding process again.

       

      The power and network lights on the slingbox are on and I can view it fine through wi-fi.  I have not added or changed any hardware on my network.  Same router, same slingbox, etc.  It just stopped connecting.  Any suggestions would be greatly appreciated.