3 Replies Latest reply: Jan 16, 2011 12:41 PM by Eagleburger RSS

    Connection Failure during setup

    toybuoy1

      Is it me or is my SLINGBOX PRO faulty.????

       

      Just purchased a Slingbox pro and as instructed have installed the plugin to regiister and get started etc.

       

      Sadly It is just not working at all.

       

      I get to the first page of the setup OK when it says Congratulations we have located your slingbox. OK

      Screen 2 Confirms and asks me to check connection of ir and name and type of set top box OK

      Screen 3 error message "Connections to your slingbox have been disabled" RETRY

       

      So I keep retrying and no joy.

       

      I have checked all my kit and switched off several times, checked all updated software both on Firfox and Safari and I am running all latest OSX software (Snow Leopard etc) and still nothing

       

      IS MY SLINGBOX FAULTY OR

       

      IS it something I am missing???

       

      Please help as this is getting very frustrating and I am about to return the unit to the store for a full 14 day refund.

       

      Thanks in advance for your help. SOMEONE!