We encourage you to check if the resolution on your cable box was modified. Keep in mind that the Slingbox SOLO has HD component input support with resolution up to 1080i. If your box resolution is higher than that, you will not get the video signal.
Make sure to check the settings on your Samsung cable box and adjust them to your Slingbox requirements.
I tried a reset of the Solo this weekend.
unfortunately NO effect.
- all has worked before, nothing changed
- tried PC, laptop, iphone, ipad. None work / all the same problem
- No error message, the player claims it is streaming / buffering.
- I DO GET
a. the start up screen of the Samsung (SD) cable box. I can turn the cable box on and off with the Slingplayer remote, it turns off nicely and turns on again if I press the virtual remote ON button. After that i DO SEE the cable box start up screen (samsung logo).
b. I DO GET the EPG / Guide info in the player screen when I switch channels (like it should be, the guide info, channel, channel strenght)
c. I DO GET subtitles (on a black screen)
d. sometimes, I get scrambles audio, sometimes nothing.
I really have no idea, please help.
made a video - same effect on ipad or iphone.
There is no decoder resolution issue since it has only one resolution: SD.
Nothing changed on the hardware or settings, this exact setup worked fine on all platforms before but just stopped.
Only thing that I had not tried was to reset the decoder and do a firmware update of the decoder.
It was strange since I did get the EPG info and the subtitles but … IT WORKED!
possible firmware update on your cable box. try using component cables rather than hdmi.... this is how i am forced to use my slingbox with my current cable box. if I use hdmi i get no video. <-- this was with my scientific atlantic box... now with my samsung box (using component cables) i get only video, no sound. blows.