I assume you have already done a proper Forum Search for your model number in case other people have already answered your question ?
If so and that didn't help then check out this thread: https://community.sling.com/message/10363#10363
Come back if it that doesn't help either.
Update, though no joy.
The Remote Controls instruction referenced in https://community.sling.com/message/10363#10363
has a couple of problems. I am using a Mac, and the Mac directories use by Slingplayer Desktop
don't match the documentation. However, there is an even easier feature built in for working
with Al's custom remote files. Instead of "Search" use "Pick". After you pick the type (I used
the PVR/VCR/... choice) way down at the bottom of the list of manufacturers is an entry for
"Custom". If you choose that it displays a browse button that lets you open the .BIN file
you downloaded from the JP1 forum. I used Microsoft Xbox by Alan Richey V2010_PL.bin .
The player program says it's using that remote and it puts up an excellent looking remote with
all the right buttons!
However, the Xbox doesn't respond. I dug up an old camera, and I can see the LED lighting
in the IR blaster. I put that right in front of the Xbox with the LED pointed at the window and
nothing happens. If I put the remote in the same place, it works fine.
Any other suggestions?