6 Replies Latest reply: Feb 26, 2011 5:20 AM by snauby RSS

    Issue with Safari being open when installing plug-in (Installation Alert)

    JasonHarper

      Hello,

       

      I'm trying to install the plug in but I receive the error message below:

       

      In order to continue installation, please close the following applications:


      Safari

       

      I have made sure Safari isn't running, set it for 32 bit mode, and even looked at the processes running on my Mac.  Safari is definitely not running.  This same message appears whether I install through Safari or Firefox.  I'm at a complete loss and Slingbox support only suggests that I call Apple.

       

      Thank you!