When I purchased my Slingbox Pro-HD last Christmas, I was informed by Sling Support that there was an incompatibility between the Slingbox devices and my ISP Rogers Communications preventing the television image from being viewed on more than one device at a time. To this day, following the upload of the latest updates to the Slingbox, the image works perfectly on a variety of input devices (including TV and mobile), still only one at a time. While Sling Support professed to be working on the problem a year ago, I now seem to have to pay for support to get the device working properly. Does anyone know if this problem has been solved? Regards, Randy
If you are trying to connect to your Slingbox from different locations at the same time, it will not be possible. This feature (to allow multiple connections at the same time) is not available and we do not know if it will ever be.
This information is available in the End User License Agreement (EULA).