15 Replies Latest reply: Feb 24, 2011 5:21 PM by rotty Branched to a new discussion. RSS

    Paid for App - doesn't work

    rotty

      I paid for the iPad app as this is the main device I bought my slingbox to work with

       

      I get a message saying it is not compatible with my Slingbox Pro and I need to upgrade my slingbox

       

      upgrade ? this is a brand new current product , surely thid is not right

       

      I contacted a friend who I know uses his iPad with his slingbox pro na dhe tole me he uses the iphone version of the app

       

      so firstly the issue of the "upgrade" , why are products still being sold not being supported properly

       

      secondly, how do I go about getting my money for the app refunded as it is not made clear on the purchse screen, or at the very least getting it swapped for the iphone version which apparantly will work

       

      Thanks