Hey tgc327 -
There are two potential reasons you would not see the program guide:
1) You are not in a country which supports the program guide. Currently only Canada or the US support the program guide.
2) You need to run the setup process on Slingbox.com (perhaps once again) to properly set up your box for the program guide.
If neither of these suggestions/scenarios helps, feel free to contact us for support.
Hope that helps!
The Slingbox Support Team