3 Replies Latest reply: May 20, 2017 7:57 AM by silentguy RSS

    Slingbox Pro HD on Slingplayer for Ipad low resolution problems.

    mstrofpptz

      Hello,

       

      I have a Slingbox Pro HD, and Slingplayer for my iPad Air (iOS 10.2).  The resolution on the slingplayer tops out at 640x480 on the HQ setting not matter how good my connection is.  Its fine if I'm watching on the web, but not the slingplayer.  When I do the three finger tap to look at the diagnostic info the connection shows "TCP" is what its supposed to show.  The pro HD is supposed to support HD output...

       

      http://support.slingbox.com/kb/KB-2000464.aspx

       

      Any ideas on what I need to do to up the resolution on my iPad?