1 Reply Latest reply: Feb 21, 2017 9:46 AM by SlingSupportRosa RSS

    Can't get past the setup screen on Macbook air

    dmd3home Newbie

      When you open the slingplayer icon on my wife's Macbook air it now always goes to the setup screen (it used to just open the app and start playing). It wants to know the cable configuration, DVR model, Remote etc. This has been setup correctly and woking now for well over a year but now it wants me to set it up every time! And, then it doesn't do anything. It has the current TV show playing playing in a little box, so I know it's all connected and working but it still won't go past this setup screen even though it's already setup! I ran into this on my desktop computer as well. But it all works well on my iPad, Windows 10 Laptop and my phone......but my wife really wants it to work on her Macbook Air! Thanks