2 Replies Latest reply: Mar 27, 2017 9:22 AM by mraroid RSS

    Cant change settings because desktop app does not work

    User456789

      The slingbox webbrowser player is working fine for me, but I need to change the remote. To do this I need to go to 'configure inputs', but the web browser says that I have to do this via the desktop app. I downloaded the desktop app and it hangs on the 'initialising' step, I have let it run for several hours and tried multiple machines (a Win 10 laptop and a Windows 7 desktop), i also have disabled antivirus / firewall software in case that was the issue with no effect.

       

      Is there a way to either fix the desktop app or change the remote via the web app?

       

      Thanks