I have had the product over a year but I only used it a dozen times to watch some football games last fall. I went to turn it on a few weeks ago and it wouldn't work. I feel like I got a lemon of a SlingCatcher since I used it so little. I tried a new power source, but it doesn't work. I can't believe how shoddy this equipment is and how terrible the customer service I received was. I would have expected more from Sling.