29 Replies Latest reply: Jan 31, 2015 2:28 AM by ACC5961813 Branched to a new discussion. RSS

    Slingbox Upgrade to 2.0 has caused Connection Problems so now what do I do?


      My Slingbox was working just fine on my PC with Vista. I got a message to Upgrade the software to 2.0. I followed the instruction and did the upgrade. Now the Slingbox stops working after 5 minutes and tells me there is a connection problem. I called the Help line. They said that I was out of warranty and had to purchase an incident for 30 bucks. Is this a scam? Send out upgrades and then cause customers to purchase incident cases? Has anyone else had this problem? Is there a fix out there for free?