3 Replies Latest reply: Dec 6, 2016 9:29 AM by SlingSupportMagdalena RSS

    Dave

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    Visibility: Open to anyone

      Recently the chromecast icon has disappeared from by sling player screen on my android phone and I cannot cast to my TV

        • Re: Dave
          SlingSupportMagdalena Moderators

          Hello,

           

          I understand you are having issues with the Chromecast icon not being available on the Slingplayer app through your android phone. Below is a helpful link:


          Frequently asked questions about SlingPlayer for Chromecast

           

           

          Thank you,

          Maggie

          Sling Media Support

            • Re: Dave
              timeline

              Thanks, but I have tried all that many times and still no luck getting an

              icon.

               

              On Dec 5, 2016 6:31 PM, "SlingSupportMagdalena" <answers@slingmedia.com>

                • Re: Dave
                  SlingSupportMagdalena Moderators

                  Hello,

                   

                  I see that you have already done troubleshooting steps on your end. I have tested out a work around found by another Sling user that works. Please follow the steps below:

                   

                  - Open Google Cast app on your device

                  - Tap menu icon (three parallel lines) on search bar at upper left of screen

                  - Select "Cast screen / audio".  This will cast your device's screen to the ChromeCast.  (You could watch your SlingPlayer this way, but you can't turn off your device's screen and your battery won't last long)

                  - Start SlingPlayer.  At this point there still is no ChromeCast icon.

                  - Stop SlingPlayer (remove it from memory)

                  - Restart SlingPlayer.  Now, magically, the ChromeCast icon is back!

                  - Touch that icon.  Casting "whatever is on your screen" will stop, and casting from SlingPlayer will begin.

                   

                  Thank you,

                  Maggie

                  Sling Media Support!