3 Replies Latest reply: Jul 23, 2011 7:43 AM by esdwa RSS

    Error Code 13

    mklo

      I am stuck at Error Code 13 under system recovery.  What can I do to fix this? 

        • Re: Error Code 13
          mklo

          Can someone send me the firmware file or tell me where to download one?  THanks.

           

          mklo@yahoo.com

          • Re: Error Code 13
            Novice

            Hello mklo,

             

            If you want to use the file to manually update the SlingCatcher, then I would recommend you to contact the Sling Media Technical Support.

             

            Contact Sling Media.

            • Re: Error Code 13
              esdwa Newbie

              Same Error Code 13 here. After using catcher for over a year with no problem, I kept it turned off for about a month. Now when reconnected it goes into recovery mode and at this point cannot complete showing Error Code 13. Can anyone tell me how can I contact Customer support by email? Just please do not throw me a links like in post above which direct to nowhere, just to support website which has no interaction with the user and bunch of FAQ which do not tell anything about this error code and what should I do in such case. I appreciate any helpful feedback.