10 Replies Latest reply: Nov 8, 2010 2:22 PM by byrddawg RSS

    Admin password needed during initial setup, don't have

    cdgilbert

      I am trying to do the initial setup and it says that I need my admin password.  I get this message whether I am on Windows explorer, firefox or Mac with Firefox.  The thing is that I have never setup the box and it is brand new, so it can not have an admin password.

       

      I have reset the box several times and get the same message.

       

      Needless to say, I do not have an admin password, since I have not chosen one, but I need one to set up, hence my dilemna