If you are still having the same issue, feel free to visit the following link. You will find the troubleshooting steps for this issue.
I hope that helps.
Well, I have had this problem for the last 2 years , with no software upgrade to fix it.
It looks as if this superb product, in principle, is let down by a company with no real customer care program .
So very very sad. Successive calls to their support in the early days did eventually find a support person who agreed that the product was causing the problem, earlier contacts tried to blame my location and it was them suggesting it was MY problem! It gives me no pleasure to see others still suffering - Please can the software people get their programming fingers working? If it is a hardware issue, let's see a recall to upgrade please.
In England, Colchester I have 10M upload and Slingbox Pro gives me up to 1.3M max, but normally around 800K.
One day I dream that I can set it to UK and tune all stations........
Yours from Spain , struggling to find the right country to set it to - to give me most channels.
I'm in the same boat as everyone else, with the digital change over come to my area in June, I'd love to be able to have the full list of UK channels. However I think its going to be a case of changing location to spain to get them and then guess at the channel numbers!!!
Shame that such a good product is let down by very poor software support.!!!!
I went back to Denmark , only to set up my new pro HD , could see all channels......went back to Japan and now 4 of my favorite channels doesnt work ?? Why is that ??
Some of the "missing" channels are just like still pictures moving now and then.........but when its digital, it should be a problem with all my channels , shouldnt it ??
It looks like its mainly the HD channels.......... I have fast upload in Denmark.
Pls give me advice what to do......Im using a Mac Mini connected to my 65" Sharp TV