1 Reply Latest reply: Jan 6, 2011 8:49 AM by ranaleon RSS

    log-in problems


      Everytime I log into my account it makes me do a set up everytime.  Other computers in my house on the same network go directly to watch and automatically connect to my PROHD.  Why do I have to go through a set up everytime on this one computer.  Tech support said they do not have a fix so try the forum.  Thanks in advance.

        • Re: log-in problems

          Hi, oht3


          If you are able to connect when using other computers, the issue is not related to your Slingbox but that specific computer. If the issue is related to the Slingbox, you would get the same issue on all of your computers.


          Therefore, as the next step, we recommend you to check if this specific computer meets or exceeds the requirements for your Slingbox. 


          Tech Specs for the Slingbox PRO HD