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For the past 2 months, I have had problems with someone using my slinbox account. Their IP address has been identified as coming from an address approximately 8-10 miles away from where I am in a remote location and not coming from my home. I have changed my password multiple times, but it has not helped, and I have not given the new passwords to anyone. Technical support tellls me that if I change my password and do not tell anyone, there is no way that someone else can use my account. Still, the problem continues, and I have to bump them from watching with my account sometimes as many as 10-15 times per day. As you can imagine, it is extremely annoying -- can anyone help me with how I might take care of this? Unfortunately, the technical support people have not been helpful with this issue. The message I am getting is the one -- "Another authorized user is using the slingbox. . . " but there is no one authorized. Thanks in advance for your help.