0 Replies Latest reply: Nov 20, 2016 11:16 AM by itm RSS

    "Slingplayer for web has stopped working" (Win7 x32 Chrome & Firefox)

    itm
    Visibility: Open to anyone

      My Slingplayer web plug-in always crashes after about a minute when I open in on my Windows 7 Ultimate (32-bit) machine. It's an AMD Athlon II X2 processor (plenty of free RAM). The same problem occurs with both Chrome and Firefox browsers. This is the error reported by Chrome:

      Problem signature:

        Problem Event Name: BEX

        Application Name: SlingplayerForWeb.exe

        Application Version: 1.2.7.358

        Application Timestamp: 569db65e

        Fault Module Name: MSVCR90.dll

        Fault Module Version: 9.0.30729.6161

        Fault Module Timestamp: 4dace5b9

        Exception Offset: 0006ccd5

        Exception Code: c0000417

        Exception Data: 00000000

        OS Version: 6.1.7601.2.1.0.256.1

        Locale ID: 2057

        Additional Information 1: db21

        Additional Information 2: db217312a698dbf2d718ae5558810990

        Additional Information 3: bd85

        Additional Information 4: bd8534c8b67a9685829411513e7de64d

       

      and this is the Firefox error:

      Problem signature:

        Problem Event Name: BEX

        Application Name: plugin-container.exe

        Application Version: 39.0.0.5659

        Application Timestamp: 55934d06

        Fault Module Name: MSVCR90.dll

        Fault Module Version: 9.0.30729.6161

        Fault Module Timestamp: 4dace5b9

        Exception Offset: 0006ccd5

        Exception Code: c0000417

        Exception Data: 00000000

        OS Version: 6.1.7601.2.1.0.256.1

        Locale ID: 2057

        Additional Information 1: db21

        Additional Information 2: db217312a698dbf2d718ae5558810990

        Additional Information 3: 393b

        Additional Information 4: 393b0791df2ea06be1062c73cf80f730

       

      Any idea how I can fix this?