1 Reply Latest reply: Nov 30, 2016 8:56 AM by SlingSupportJennifer RSS

    Slingbox 500 won't reset

    ACC6341174

      I have tried resetting my Slingbox 500 4X and each time it indicates a successful reset. However when I log on Slingbox all I get is a P1 error code.  Any suggestions?

        • Re: Slingbox 500 won't reset
          SlingSupportJennifer Moderators

          Hello,

           

           

          Thank you for the information provided. I understand you're getting error code P1 after performing a reset.

           

           

          P1-There's been a problem communicating with the Slingbox.
          1. On the back of your Slingbox, use a paperclip to press and hold Reset for 10 seconds, then release.
          2. Wait two (2) minutes.
          3. Try the configuration process again.

           

           

          Understood, you did a reset to your Slingbox, but since we dont know what type of reset you performed to your Slingbox 500. We would like for you to follow the troubleshooting steps above.

           

           

          Please post back to this thread for further questions.

           

           

          Thank you,

          Jennifer

          Sling Media Support