1 Reply Latest reply: Nov 14, 2016 7:57 AM by SlingSupportJennifer RSS

    freezed screen

    sk1263
    Visibility: Open to anyone

      for several hours my slingbox is stuck on onev channel and the phote is freezed.can not use the remote nor change the configuration

        • Re: freezed screen
          SlingSupportJennifer Moderators

          Hello,

           

          I see, you're having several problems with your Slingbox such as changing channels and and getting no good video. Below is a helpful link with steps on how to do a hard reset on your Slingbox.

           

          Slingbox.com - How to reset your Slingbox

           

          Why perform a hard reset?

          A hard reset wipes out all configurations, settings, and (usually) software updates from your Slingbox. After you perform a hard reset, you'll need to reconfigure your Slingbox again.

           

           

          Thank You,

          Jennifer

          Sling Media Support