1 Reply Latest reply: Nov 15, 2016 9:23 AM by SlingSupportJennifer RSS

    help

    mazzieboy

      i just put MAC OS Sierra on my computer.  was Watching football game Monday and everything was fine until it froze and that was that couldn't watch anymore.  Kept saying searching for sling box.  did a factory reset and now it is saying that my browser etc is not supported and won't let me setup sling box.  FRUSTRATED!!!!!!!!!!!!!!!

        • Re: help
          SlingSupportJennifer Moderators

          Hello,

           

           

          Thank you for the information provided. I see you're having trouble getting your Slingbox to work properly with your updated MAC OS Computer. We've been able to identify a problem with customers having problems once they have update there apple device. Our engineering is working on a fix right now. The fix will require an update to the app. We the forum community, will keep you posted as soon as we submit the updated app to the app store.


          Although, Slingbox customers have successfully accessed watch.Slingbox.com through a different browser such as Chrome, Internet Explorer or Firefox.



          Thank you,

          Jennifer

          Sling Media Support