1 Reply Latest reply: Nov 14, 2016 10:09 AM by SlingSupportJennifer RSS

    slingbox set up

    cadileo
    Visibility: Open to anyone

      I have a new router and now the slingbox will not recognize the router/modem

        • Re: slingbox set up
          SlingSupportJennifer Moderators

          Hello,

           

          Thank you for participating in the community forum. I see you're having trouble connecting your Slingbox to your new router. Now, have you tried connecting your Slingbox via ethernet to the router to see if it connects that way. If not then you will need to check and open the ports on your router.

           

          Below is a link on more information on what port forwarding means:

           

          Slingbox.com - What is a port?

           

           

          Thank you,

          Jennifer

          Sling Media Support