6 Replies Latest reply: Jun 16, 2017 11:10 AM by audiogreg RSS

    Sling player won't work on Mac El Capitan

    christraves

      Help Please...

      Sling player working perfectly on iPhone and other mobile devices but refuses to work on Mac.

      Have tried Safari, Chrome & Firefox browsers and have also deleted the plugin 3 times and reinstalled!!

      Still no luck - blank screen that eventually reports "Plug in Failure"

       

      It did work - but after being requested to install the latest plug in - nothing...

       

      Help!

        • Re: Sling player won't work on Mac El Capitan
          SlingSupportJennifer Moderators

          Hello,

           

           

          Thank you for the information provided. I see you're having trouble getting your Slingbox to work properly with your updated MAC OS Computer. We've been able to identify a problem with customers having problems once they have update there apple device. Our engineering is working on a fix right now. The fix will require an update to the app. We the forum community, will keep you posted as soon as we submit the updated app to the app store.


          Although, Slingbox customers have successfully accessed watch.Slingbox.com through a different browser such as Chrome, Internet Explorer or Firefox.



          Thank you,

          Jennifer

          Sling Media Support