0 Replies Latest reply: Sep 28, 2016 6:39 PM by pennyroyl RSS

    Can't connect because of 'authorized user'

    Visibility: Open to anyone

      I have a M2 which I've had for over a year now and usually have no issues. All of a sudden, I am unable to connect because it says it's being used by another authorized user (I'm the only user). It asks me if I want to disconnect the other user, I click yes, I get video for about 2 seconds then it says I'm disconnect because of another user. I only view it on my iphone and roku and while running into this issue I don't even have the roku on.