1 Reply Latest reply: Sep 1, 2016 11:32 AM by evan.sling RSS

    slingbox m1 to comcast dvr cloud box?

    hgalura

      i cant seem to get color on my slingplayer. the back of the comcast dvr cloud has only one outlet for video called "sd video out"? need help please

       

      MODEL is AX013ANM

        • Re: slingbox m1 to comcast dvr cloud box?
          evan.sling Novice

          Hi hgalura!

           

          If I understand correctly, it sounds like you're using a Comcast box that has red, white, and yellow ports for audio/video,no red/blue/green ports, and you're using red/blue/green cables to connect the Comcast box and the Slingbox.  If that's the case, you can still get a proper video signal, but you'll need to hook up the cables in a specific way:

           

          Green cable --> Yellow port

          Blue cable --> White port

          Red cable --> Red port

           

          The key is to do this on both the cable box AND the Slingbox.  You won't be using the red/blue/green ports on the Slingbox.

           

          Once you've done that, follow the process in this article to reconfigure the Slingbox (making sure you select the proper input for video):

           

           

          Hope this helps!

           

          -Evan

          Sling Media Tech Support Team