0 Replies Latest reply: Aug 23, 2016 7:36 PM by ACC6670972 RSS

    I just created an account and successfully logged on to my desktop viewer.  Now, when I try to log onto my RUKU app, it doesn't recognize my email address.  Any ideas?

    ACC6670972
    Visibility: Open to anyone

      I am getting the following error: Email address not found.  Error 10-201.

       

      I tried it on my android phone and got the same error/issue.  I can log onto the website and I can see the email address.  I am typing in the correct one.