It worked a year a ago, now I went on the road again and it wont' work. I just found out Slingbox charges for tech support, which ****** me off. If I would have known that I would not have bought the product- I do not buy things that are not supported, but here we are. Can anyone help? The box is on. The sensor is pointed at my Tivo. The Tivo is on. I have had it reset. I am logged in. Still wont' connect. The web site Network configuration buttons do not work- they are ghosted gray and not clickable. Help please?