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I am in Tokyo Japan and my sling box 500 (in Tennessee) has frozen up. The recorded show I was watching ended when I was out of the room. The show stopped and the last picture from that show is now frozen on the screen. Neither the remote or manual controls will do anything to change the picture. Can't exit to live TV, pull up the guide from the remote...nothing. Wife unplugged and down powered the Slingbox at my home in TN. Still no change. Anyone have any ideas?