2 Replies Latest reply: Aug 5, 2016 9:05 PM by iwork4911 RSS

    Low Resolution...help?

    iwork4911 Newbie

      I have a Sling500. I am connecting to Slingbox from outside my home network via a Roku 3 and Roku Stick 3600 (both Rokus in the same location).  At the Slingbox 500 my upload speed is 3.4 Mbps and download is 60 Mbps, my download speed at the Roku is 18 Mbps but I can never get a resolution better than 940x544 on either Roku. Slingbox is connected to DirecTV Genie via component connection At these internet speeds, I should be easily be able to get HD. Anyone else have this problem? 

       

      I can get HD movies from Netflix and Amazon on the roku with no problems at all.