Thanks for your reply. I got into the settings for my router. The "Enable LAN DHCP" has a check in the box. The lease time is 1 week. DCHP start IP is 10.1.10.10. DCHP end IP is 10.1.10.199. Also checked is "Assign DNS Manually". Primary DNS is 188.8.131.52. Secondary DNS is 184.108.40.206.
In the Firewall tap, under Port Configuration/Port Forwarding is the following setting:
Application Name Port Range Protocol IP address
Slingbox 5001 ~ 5001 5001 ~ 5001 Both 10.1.10.10
Are these the correct settings? Also, under Gateway Summary under the Network Tab it shows you the connected computers. It lists 3 connected. One of the 3 is the slingcatcher. Any ideas?
This is totally wrong settings. The home LAN address recommended range should be 192.168.0.1 to .254 or 192.168.1.1 to .254. The DHCP should be pulling addresses from this range. Many LAN devices including Slingcatcher wont work with IP address 10.10.x.whatever. Remove Manual DNS, let the Comcast network assign DNS. See if it solves the problem.
Not sure where you want me to look at your screenshot because it is not here. You have to talk to your service provider or router support, as much as I would like to help, not being on site at your computer my time here might be a waste. Good luck.
Just a note, simplest solution would be to get any other common brand router like Netgear or Asus for example and replace whatever you have. If your modem is configured properly, then router should work right out of the box.
Here are the last of the pictures I took. These are the settings on my modem (Comcast), router (linksys), and the slingcatcher. Do these setting look right? If not which ones do I need to change. Any help would be greatly appreciated.
P.S. Another strange thing, I can hook up a Roku and watch Netflix with no problem. The only thing is that my Roku is very old and will not connect with the slingbox. Thanks again for any help. Michael.
I have not been able to watch my slingbox on my phone, computer, and now on my slingcatcher at work. For a long time I was able to watch on my slingcatcher. Now I get a message "no network". I reset the slingcatcher several times, no luck. I know it communicates with my router and modem because it gets the following information:
IP Address 10.1.10.10
Subnet mask 255.255.255.0
Primary DNS 220.127.116.11
Mac ID 0:13:b6:40:3a:4f
HW Version 000010001
SW Version 18.104.22.168
Mac ID 00:13:b6:40:3a:4f
Sling Account No Network
Software Update No Network
I am not sure, but I think the problem is with my Comcast modem. I have a Netgear CG3000DCR. Does anyone out there have or had the same problem? How did you resolve the problem? If it is not the modem what could it be? Also, when I reset the slingcatcher it goes through the normal setup, but I seem to remember having to put in my email address and slingbox password. Now it does not ask. How do I get my slingcatcher to communicate with my slingbox through the Comcast modem.
I just did a test with my iPhone app. On wi-fi, no go. When I was on the Verizon LTE network it worked perfectly. Anyone who can help me fix this problem has a new friend, me.