I have a slingbox 350 and recently switched cable companies. The new company gave me an Arris VIP2102 set top box and it isn't in the list of set top boxes during setup. I chose a different one and I'm having a few issues that I attribute to the fact that it's not a match. Aspect ratio isn't right and the slingbox sometimes hangs and I need to do a soft reset to get it going again. Looking for advice on how to fix this. Is there an alternate model I should select during setup? Is there some other way to fix this?
Thanks in advance for any help/advice.