1 Reply Latest reply: Jul 16, 2016 10:34 AM by Samantha.Sling RSS

    Password requirements

    ACC6155786

      Hi there, I'm attempting to change my password but got repeatedly denied

       

      There's no explanation of what is and isn't allowed such as special characters, length, etc

       

      Anyone know what they are or how I can suggest this change me posted either in the password reset email or webpage?

       

      Thanks

       

      Brian

        • Re: Password requirements
          Samantha.Sling Apprentice

          Hello Brian,

           

          The only requirement for the password for a Slingbox account is that the password is at least 6 characters. This can be any mix of letters, numbers, and special characters. I've linked an article below that goes over the full password change/reset process, just for ease of access:

           

           

          Please be sure to stay on the verification page that populates after adding your email address and clicking the "Email Me" box. If you leave this page, the verification code becomes obsolete and you will have to begin the process over.

           

          I hope this helps!

          --Samantha

          Sling Media Technical Support