0 Replies Latest reply: Jun 20, 2016 7:56 PM by tnporscheguy RSS

    Slingbox 500 remote will not bring up main menu to reset network?

    Visibility: Open to anyone

      I upgraded my router and have been able to log on all my devices to it except for my Slingbox 500.  On the remote when I push the "Main Menu" button (the one with the logo) I get taken to a what's new screen followed by some screens talking about sports options, but never to the main system menu.  I have also tried the pass-thru button with no luck. 


      Any other suggestions how to access the main system menu to reset the network connections other than a hard reset?


      Added notes: I use my Slingbox 500 in WiFi mode,  I have even borrowed a friends remote (same remote) and get the same result and have tried fresh batteries in each remote.