0 Replies Latest reply: Jun 18, 2016 4:06 AM by rrh1962@gmail.com RSS

    Sling box can be seen, but the password (just reset) does not work.

    rrh1962@gmail.com
    Visibility: Open to anyone

      I have an Echostar DHS 600rs which has been working as a freest box for a couple of years now.  I've now installed another TV upstairs and want to connect to the box via a rook stick.  The box has been attached to my router (by cable) and tells me that it's hooked up to the network.  So far so good.  When I try to connect the app on my phone however, (free version on Android for the moment),  it can't see the box despite my phone being hooked up to the same network via WiFi.  My mac can see the box, but I can't log in.  I've gone in to the box and changed the admin password, but that's not helped.  I have a couple of questions:

       

      1. Is there more than 1 password.  The site refers to a view only password and an admin password.  My box only gives an option for 1.

      2. Is there a more general connection issue here?

       

      Hope that someone can help.

       

      Richard.