1 Reply Latest reply: Jun 11, 2016 8:19 AM by alanrichey42 RSS

    On-screen remote (M1) - half of the buttons randomly stopped working




      Within the last two days, half of the buttons on the 'Slingplayer for Web' on-screen remote suddenly stopped working.  I have asked someone at my house to reposition the IR transmitter and ensure it's fully plugged in.  I'm able to see live TV, change channels, see the channel guide - just not the DVR related functions (rewind, pause, record, DVR).  I searched online and found instructions on downloading a custom remote (http://placeshiftingenthusiasts.com/how-to-install-a-custom-remote-onto-the-slingbox/), but I can't seem to find the "settings" to change the remote - see screenshots of my sllingplayer.


      Update: I was able to find the settings and tried a few other remotes, yet cannot find one where the DVR buttons work again.

      Any help is much appreciated!Capture.PNG