0 Replies Latest reply: Jun 6, 2016 7:28 PM by dmastrin RSS

    Slingbox 350 HDMI issue with Insignia Roku TV

    dmastrin

      I have had a Slingbox 350 for a few years and recently purchased a 24" Insignia Roku TV from Best Buy.  I have AT&T Uverse service.  This TV is connected to the DVR and the Slingbox 350. 

       

      I am having an issue watching any content on the app (iOS and via computer.)  If the television is powered "off", I receive the standard AT&T Uverse "HDMI display error" issue via the screen.  I receive audio for whatever channel I'm on.  I am able to access the guide and dvr, but am unable to see any content.

      If the TV is powered "on" I receive full video and audio through the app.  I have swapped 4 different HDMI cables, including 2 brand new ones.  As a result of this, I am not able to enjoy my slingbox unless the television is powered "on" all the time.