I recently upgraded to the new Xfinity X1 system. I purchased a HDMI to component adapter. The adapter worked fine and my Slingbox 500 was working except that I could not change channels from my Android phone. I found a thread on the forum that said to go into Slingboxes settings and change settings for AV device and remote. When I originally set up my Slingbox, I used the remote that came with it and did the complete set up on the TV screen. I've tried connecting through my pc, but cannot connect to my slingbox. I am running a 64bit browser and I think that is why I cannot connect. I've done 3 hard resets trying to get to the AV set up and every time I do, Slingbox wants to do an update. After the update is completed and the reboot done it comes back on without the set up screen coming back on. Now when I connect with my phone is says that my Slingbox in not configured.
How can I get into my settings and finish setting up the device and select the new remote needed to be able to change channels?
Hello Carl Semones,
It seems you are having issues getting your Slingbox 500 setup and configured correctly. The following article will help with this:
Hope this helps!
Sling Media Moderation Team