9 Replies Latest reply: May 23, 2016 10:10 AM by FBarnett1357 RSS

    Ruwido (Telus) Remote

    FBarnett1357

      Has anyone seen a Slingbox remote for Telus Ruwido (slimline 2)?  Telus recently supplied this remote with both a Cisco IPV6015 set top DVR and a Cisco ISB7105 set top DVR.

        • Re: Ruwido (Telus) Remote
          alanrichey42 Master

          The make and model of the Remote is irrelevant, the only important thing is the make and model of the PVR.  Both these boxes use the same codes, so this should work ?

            • Re: Ruwido (Telus) Remote
              FBarnett1357

              Hi Alan,

               

              Thanks for the reply.

               

              After I sent you my last message, I realized that the remote only controls

              the PVR, so it is the PVR that matters.

               

              I was having a terrible time with the Slingbox remote for the PVR.  I did

              several things including checking the WiFi signal, making sure the IR

              blaster is right in front of the PVR, and trying various remotes.  I ended

              up back with the one designated for the PVR, and it was hopeless would

              only change channels with repeated pounding the up and down key, and the

              number keys would not work at all.  I¹ve now left the house and come back an

              hour later, and it seems to have started to work, at least on the up and

              down keys.  Let¹s hope this continues, and that the number keys will start

              to work.

               

              Thanks again for your help.

               

              Francis

                • Re: Ruwido (Telus) Remote
                  alanrichey42 Master

                  I assume you are not trying the Custom Remote I built for you ?

                    • Re: Ruwido (Telus) Remote
                      FBarnett1357

                      Hi Al,

                       

                      I haven¹t tried it.  I assumed that it was for the Bell 9242.  Do you think

                      it might work for the Telus / Cisco unit?

                       

                      I tested again, and, provided that I hit them firmly and slowly, the numbers

                      now seem to work on the designated remote.

                       

                      I wonder if your custom remote would be better.  I also wonder if I might

                      have been having an unsuspected bandwidth issue.

                       

                      Thanks for your help, again.

                       

                      Francis

                        • Re: Ruwido (Telus) Remote
                          alanrichey42 Master

                          I haven¹t tried it.  I assumed that it was for the Bell 9242.  Do you think

                          it might work for the Telus / Cisco unit?

                          What Bell 9242 ?    And the title of the attachment was Cisco IPV6015.zip.    Does that give you a hint ?

                            • Re: Ruwido (Telus) Remote
                              FBarnett1357

                              Hi Al,

                               

                              Sorry  about this - I have been responding to your email only, which does

                              not have the .zip attachment.  I just looked at the full discussion and saw

                              it.

                               

                              I’ve downloaded it and will give it a go and report back.

                               

                              Thanks very much again.

                               

                              Francis

                              • Re: Ruwido (Telus) Remote
                                FBarnett1357

                                Hi again,

                                 

                                Tried the custom remote you sent me.  I got it installed, but none of the

                                buttons worked.  I restored the standard remote (after restarting

                                everything), and it works some of the time.

                                 

                                Went through points 1-12 on the troubleshooting portion of the “How to

                                install” page, and can send you the details if you wish.

                                 

                                Thanks again,

                                 

                                Francis

                                  • Re: Ruwido (Telus) Remote
                                    alanrichey42 Master

                                    Your symptoms suggest to me a weak IR signal.    Are you using the external blaster ? is it positioned correctly ?   Sunlight falling on it ?..............

                                      • Re: Ruwido (Telus) Remote
                                        FBarnett1357

                                        Hi Al,

                                         

                                        I sat with the iPad in the same room as the TV and Sllingbox and checked:

                                         

                                        - IR works just fine (external blaster right in front of the set top box,

                                        digital camera test worked as well, no sunlight) - instant result from

                                        controlling the channel from the iPad, at least on the TV

                                         

                                        - picture on iPad constantly interrupted by the spinning wheel (or

                                        freezing), and immensely variable in quality

                                         

                                        - picture on iPad 9 to 29 seconds behind the picture on the TV

                                         

                                        I am now thinking this is nothing to do with the remote, but instead

                                        connected with WiFi signal (no ethernet cable connection available to the

                                        Slingbox).  I tried a booster, and the signal from it is high, but switching

                                        to the main network made no real difference.

                                         

                                        Thanks as always for your help.

                                         

                                        Francis