0 Replies Latest reply: May 15, 2016 2:54 PM by ACC6498948 RSS

    Comcast channel guide

    ACC6498948
    Visibility: Open to anyone

      When I set up my Slingbox Pro HD, I gave the setup procedure the model of the Comcast set top box. Everything is good, the set top is controllable remotely, the correct graphic of the Xfinity remote control comes up and works, etc.

       

      Except...

       

      I have the wrong channel guide. I don't have the X1 system. The difference seems to be that the HD channels are in the 700s for mine, and 800s for X1. Yet I am being shown the X1 channel guide by the Slingbox app. This means I can't use the guide to select my channels.

       

      Is this fixable? How can I get the right guide for my set top?

       

      Thanks!