I'm not sure it's the same problem. I'm using OSX Yosemite and Slingbox 500 on NYC Time-Warner digital cable and when I use my Safari browser to connect to newwatch.slingbox.com the fixed onscreen channel guide only goes up to 100. However, there is a Guide icon above the Live TV viewing window where there's also the zoom icon and remote icon. If I click on that Guide icon a new Guide window pops up and that displays all my channels. It's a very messy setup. I don't know who coded this ****. I hate the ads. The desktop app is no longer working which I always preferred to use instead of a browser. As near as I can tell, the Slingbox Safari browser plug-in doesn't show My Media for the SB500 drive. It's just a horrible experience. I want a new desktop app. Anyway, I hope this helps you.