2 Replies Latest reply: Jun 3, 2016 5:30 PM by rakonline RSS

    Slingbox M1 stuck on "configuring"

    BillHickok
    Visibility: Open to anyone

      Hi

       

      I have a new slingbox M1. My virgin TiVo box is connected via HDMI to an HDMI/component converter, which then goes to the slingbox. The slingbox is connected to my router with a Cat5 cable. I am trying to set it up on a windows 10 laptop. The "test your remote" part works perfectly with the onscreen remote. I then proceed to the next step, but it is stuck on: "remote control setup" "test your remote". Beneath the live TV picture it says "configuring" with a circle of spikes that goes round and round. Does anyone know how to get past this step and end the configuration? The onscreen remote still works, but I cannot proceed.

       

      screenshot below

       

      Really appreciate any help

      Thanks

      David

       

      Capture.PNG